Android App: Submissions which are on EU servers are not visible after logging in

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    Asked on July 13, 2016 at 08:39 AM
    Unfortunately the Android App doesn't work properly. After login the aren't any submissions shown. This is the reason why I asked for a Telegram bot. If your team is able to create such a bot, it would be great. In the meantime could you tell me, why the Android App doesn't work for me? Did I something wrong?
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    Answered on July 13, 2016 at 11:25 AM

    Thank you for reporting this matter to us, DeliveRey.

    This seems to be a problem on how the Android App only picks up data from non-EU servers and for this reason why you're not seeing data from your mobile phone. As such, I have raised this matter to the development team. We'll inform you as soon as we have updates.

    Thanks for your patience and we apologize for this inconvenience.

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    Answered on July 13, 2016 at 02:10 PM

    Thank you for your quick reply and for raising this to the development team.

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    Answered on October 04, 2016 at 08:00 AM


    We have updated our android app. Please install latest version from Google Play Store. After your login you will receive and see your submissions.

    Thanks for using JotForm,