What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I use JotForm and share forms without making submissions Public?

    Asked by jkh6 on July 13, 2016 at 10:31 AM

    Hi,

     

    In your terms and conditions you state "as between company and you, you own all rights to your forms and submissions. When you make a form, submissions page or a report "public" you grant company a worldwide and fully sublicenseable license to use, distribute....etc.

     

    Can I make a form without it being "public"? I will need to gather student information that is privacy protected and I do not want submissions to be public. Thanks!

    JotForm share forms and Without
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    JotForm Support

    Answered by david on July 13, 2016 at 12:33 PM

    We do not share form data with any third parties and it is not publicly available.  I believe that clause is merely granting us full ownership of any data collected.  If you use encrypted form data:

    https://www.jotform.com/blog/162-Introducing-Encrypted-Forms-The-Ultimate-in-Online-Form-Security

    Your form data will not be available to anyone without the encryption key file.  We can't even access it on our end.  Take care when using encrypted submission data though, if you lose your key file, you will lose all the data associated with that key.

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    Answered by jkh6 on July 13, 2016 at 12:42 PM

    Thanks - in this instance, what does "ownership" mean? What will you do with the data that is owned?

    So to make a form that is not "public" I will simply need to use the encrypted form option?

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    JotForm Support

    Answered by david on July 13, 2016 at 01:25 PM

    We do not do anything with the data at this point in time.  Ownership simply means anything stored on JotForm servers is property of the company.  Encrypting the data will still have the data stored on JotForm servers, it will just be encrypted and only accessible by key.  We will not have a copy of that key so not even our staff would have access to it. 

    For more information on how to properly collect secure data, please see the following thread:

    http://www.jotform.com/answers/333046-is-JotForm-HIPAA-Compliant