why cant I send emails from my forms to my email that I set ?

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    jacktan
    Asked on March 28, 2012 at 10:53 PM

    http://www.jotform.com/form/12530615179  this is one of the  example ,it is out  of work from 14th from this month .

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    mliz
    Answered on March 28, 2012 at 11:43 PM

    Have you checked the Spam or Bulk folders of your email? The mail logs shows that the email notifications were sent it may have been caught by your Spam filters, it would  help if you can add noreply@jotform.com to your contact list. You can also add the following IP addresses to your whitelist, these are what jotform use when sending out emails:

     188.138.106.153
     107.20.173.204
     174.34.57.218
     174.34.57.216
     174.34.57.214

    Thanks!