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    Why am I unable to see errors in English on my form?

    Asked by salamone on July 13, 2016 at 11:29 AM

    salamone@vip.net   GBWinesorder form


    I took the original format from a spanish language form and now I can't get the language to change for the hints.  I went into preferences and tried to change it to English, but it didn't seem to take.  


    For example, if I try to submit the form without filling in required information, the error messages are in Spanish.    Can you tell me how to convert those error messages to English?


    Thank you.

  • Profile Image
    JotForm Support

    Answered by Nik_C on July 13, 2016 at 01:10 PM

    Since you have not specified the form where you are experiencing this issue I tried to test all the forms in your account and I was unable to reproduce the issue.

    Here is the only form with the required fields in your account that I tested and it is showing errors in English.

    Hints are also shown in English:

    Please try to clear your browser's cache and then check if the issue persists.

    Let us know if you need any assistance.

  • Profile Image
    JotForm Support

    Answered by Nik_C on July 13, 2016 at 01:14 PM

    I apologize, I haven't noticed that you have in fact specified the name of the form. The image I have provided is from that form. 

    Let us know if the issue persisted when you emptied your browser's cache.