Form in restore mode

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    alexis_select
    Asked on July 13, 2016 at 03:33 PM

    Hi, I just created a form today, and while I was able to make it, I cannot preview it nor can I see it from the link used from publishing: https://form.jotform.com/61944731036152

    It says that my form is in restore mode, it says this for the other form I made in 2015 as well. What can I do to prevent this from happening? Googling provided no answers so I am asking here. Thank you in advance!

  • Profile Image
    Jim_R
    Answered on July 13, 2016 at 03:46 PM

    Hey, glad you're back on creating more forms :) The reason it's showing "restore mode" was because your account is in a dormant state. I took the liberty of reactivating your account so your forms (the current one and the one back in 2015) should now work properly.

    Hope that helped!

  • Profile Image
    alexis_select
    Answered on July 13, 2016 at 04:19 PM

    Thank you!