What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Secure transmittal of form data.

    Asked by wvpehr on July 13, 2016 at 07:31 PM

    Hi, I'm trying to find a solution to a forms problem. We have data that we need customers to submit via online form -- but the data is sensitive, and we can't have the submitted data from the form delivered via normal email; it has to be secure.

    Ideally we'd like a system that would allow notification of the completed form by email, which would contain a link to a secure location online that contained the actual form data that was uploaded when the user hit the Submit button..

    Is this doable, either directly with JotForm or in conjunction with a 3rd party via plugin?

    form data online form JotForm problem
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    JotForm Support

    Answered by Chriistian on July 13, 2016 at 11:39 PM

    I believe the Encrypted Forms feature may be suitable for your requirement. When this feature is enabled, your form's submissions will be stored in an encrypted format. Only the person with the correct encryption key will be able to view the data.

    When a form is submitted, you will receive a notification in your email that contains a link to the submission page for the form.

    To turn on the encryption, simply follow this guide: Introducing Encrypted Forms: The Ultimate in Online Form Security. You can also check out this article for more information on encrypted forms: Encrypted Forms and How to Use Them.

    If you need further assistance, please let us know.