What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unsubscribe from marketing emails

    Asked by hundredyear on July 13, 2016 at 10:57 PM

    The unsubscribe link at the bottom of your marketing email does not seem to lead to an actual unsubscribe page.  Additionally, I cannot find a way to modify my email preferences when I log in to my account.  Please advise how to unsubscribe from your emails.




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    JotForm Support

    Answered by EltonCris on July 14, 2016 at 04:03 AM

    Hello Tyson,

    Our apologies for the confusion on the unsubscribe page.

    I just checked your email and it is already on the unsubscribe list from newsletter emails.

    You can also manually usubscribe emails via this page https://www.jotform.com/unsubscribe/myemail@email.com. Just replace the email with your email.