Problems opening jotform on apple devices

  • Profile Image
    FARNET
    Asked on July 14, 2016 at 06:11 AM

    Hi,

     

    I made a jotform in english. Everybody can see the jotform.

    I used the same jotform and copied it to make translated versions (IT, ES, DE, PL). These version can not be seen by Apple users.  I send you the link to the german one

    Could you help me, please?

     

    Thank you,

    Stephanie

     

  • Profile Image
    Kiran
    Answered on July 14, 2016 at 08:51 AM

    I have checked the following forms in iPhone emulator and see that the forms are displaying normally.

    https://form.jotformeu.com/61943094411352

    http://www.jotformeu.com/form/61944107735357

    Did you embed the form on any of your web pages and the forms are not displaying on it? If so, please provide us with the web page URL where the form is embedded so that we can take a look and provide you with necessary assistance. 

    Please get back to us if you need any further assistance. We will be happy to help.