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natapoAsked on July 14, 2016 at 6:39 AM
My forms don't send emails. Help me please
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John_BensonReplied on July 14, 2016 at 8:53 AM
The reason you're not receiving email notification is because your email address is in the bounce list. I will now remove your email in the bounce list.
You should be able to receive new notifications since your notification is configured properly.
It is also a good idea to whitelist our mail servers and IP addresses.
Here's the guide: Whitelisting-JotMails-IP-AddressesLastly, please check these related guides:
How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues
How-to-Remove-Your-Email-Address-from-Bounce-ListLet us know if you need further help. Thank you.