- natapoAsked on July 14, 2016 at 06:39 AM
My forms don't send emails. Help me please
- JotForm SupportJohn_BensonAnswered on July 14, 2016 at 08:53 AM
The reason you're not receiving email notification is because your email address is in the bounce list. I will now remove your email in the bounce list.
You should be able to receive new notifications since your notification is configured properly.
It is also a good idea to whitelist our mail servers and IP addresses.
Here's the guide: Whitelisting-JotMails-IP-Addresses
Lastly, please check these related guides:
Let us know if you need further help. Thank you.