What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Continue button does not function. Stuck on page.

    Asked by hipty94 on July 14, 2016 at 11:29 AM

    I added a new product to my payment field and it won't let me press continue. I press and press and no action is happening. Can't move forward. I'm short on time and need this to work asap.

    Page URL:
    https://www.jotform.com//?formID=60314352426952

    Screenshot
    stuck product move and work
  • Profile Image
    JotForm Support

    Answered by david on July 14, 2016 at 12:05 PM

    We added new options to the interface that caused some unforeseen issues.  We have reverted back to the old payment interface and everything should be working once again.