What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to login

    Asked by Kim Stringer on July 14, 2016 at 02:55 PM

    just logged in on my pc ok, then changed to a conference room pc and unable to login.

    no error message, just when I complete the login credentials it does nothing. Not even the windows circle thinking icon.

     

    I've tried Chrome and IE. My login info is correct. 

    suggestions? 

    unable to login login issue
  • Profile Image
    JotForm Support

    Answered by Mike on July 14, 2016 at 03:36 PM

    Could you please try to log in from the following page?

    https://www.jotform.com/login

    We support both account names and account email addresses as logins.