What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I get the PayPal integration to work to pay the registration for a conference?

    Asked by elainetuft on July 14, 2016 at 03:07 PM

    I did all the steps to integrate the PayPal payment, but it is not working. We get an error message when testing this form to pay through the PayPal Integration.

    Page URL:
    https://form.jotform.com/61947108619160

    Screenshot
    work how a how can i
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    JotForm Support

    Answered by Nik_C on July 14, 2016 at 04:30 PM

    I checked your form and I'm pretty sure it is related to your PayPal account. So you should contact PayPal support for this.

    Also you can check this article from PayPal: https://developer.paypal.com/docs/classic/express-checkout/digital-goods/IntroducingExpressCheckoutDG/

    Do get back to us if you have further questions.

    Thank you!