My form is not sending me an email for submissions

  • fernandoberroteran
    Asked on July 14, 2016 at 4:55 PM
    and the email of notification is not sending...
  • Welvin Support Team Lead
    Replied on July 14, 2016 at 5:00 PM

    I've checked our logs and it shows that my test is sent to the recipient email in the form. Here's the log: https://www.jotform.com/emails/5787fb6eb974093a3c8badbb. If you can't find this email in your inbox, please check your spam folder. To troubleshoot the problem, please check the following guide:

    https://www.jotform.com/help/364-Why-I-am-not-receiving-email-notifications 

  • fernandoberroteran
    Replied on July 14, 2016 at 5:13 PM

    Hello...I´m try again and I couldn't see anything. The thank you answer. And I did not receive the email.

    My form is not sending me an email for submissions Image 1 Screenshot 20

     

  • fernandoberroteran
    Replied on July 14, 2016 at 5:31 PM

    Now I can...Than You!!!

  • Kevin Support Team Lead
    Replied on July 14, 2016 at 7:54 PM

    Good to know you found your emails, on behalf of my colleague you're welcome. 

    However, if you need more help, please let us know, we will be glad to help you.