What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form is not sending me an email for submissions

    Asked by fernandoberroteran on July 14, 2016 at 04:55 PM
    and the email of notification is not sending...
    notification email
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    JotForm Support

    Answered by Welvin on July 14, 2016 at 05:00 PM

    I've checked our logs and it shows that my test is sent to the recipient email in the form. Here's the log: https://www.jotform.com/emails/5787fb6eb974093a3c8badbb. If you can't find this email in your inbox, please check your spam folder. To troubleshoot the problem, please check the following guide:

    https://www.jotform.com/help/364-Why-I-am-not-receiving-email-notifications 

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    Answered by fernandoberroteran on July 14, 2016 at 05:13 PM

    Hello...I´m try again and I couldn't see anything. The thank you answer. And I did not receive the email.

     

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    Answered by fernandoberroteran on July 14, 2016 at 05:31 PM

    Now I can...Than You!!!

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    JotForm Support

    Answered by Kevin_G on July 14, 2016 at 07:54 PM

    Good to know you found your emails, on behalf of my colleague you're welcome. 

    However, if you need more help, please let us know, we will be glad to help you.