What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    It says my storage is almost full. I have deleted anything that would need storage. Can you tell me what is using the storage?

    Asked by katiehughes1 on July 14, 2016 at 07:14 PM
    full can
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    JotForm Support

    Answered by Kevin_G on July 14, 2016 at 09:12 PM

    The storage limit is about the submissions that your account can keep saved, this limit is only for free accounts and you need to delete your oldest submissions to avoid getting this message, otherwise your oldest submissions will be deleted. 

    However, I have checked your account and I can see you have already upgraded your account so you will not be notified about it and you will not receive notices about out of storage anymore. 

    If you have questions, please let us know, we will be glad to help you.