Having trouble enabling password protection.

  • Profile Image
    dm257
    Asked on March 29, 2012 at 03:19 PM

    Having trouble enabling password protection. I click the password box and it never asks to enter a password for access. Form generates and gives me the link. But, when posted it opens online without a passowrd. Any suggestions on getting this to work?



    This is a re-post of a comment on How to Create a Grid Listing Report?

  • Profile Image
    Mike_T
    Answered on March 29, 2012 at 04:59 PM

    Thank you for contacting us.

    When you click on Password Protection check box, is this asking you to enter the password?

  • Profile Image
    dm257
    Answered on March 30, 2012 at 03:18 PM
    It appears to be an explorer browser problem. When working in explorer it never displayed the password box. When I logged into our account with my chrome browser, I didn’t have any problems and successfully added the password function.

    Dan

  • Profile Image
    Mike_T
    Answered on March 30, 2012 at 04:49 PM

    It is nice to hear that the problem is solved.

    I have checked in Internet Explorer 7, 8 & 9, and it is working fine from my side. You may try clearing cache and cookies in your Internet Explorer.

    Thank you for using our services!