- dm257Asked on March 29, 2012 at 03:19 PM
Having trouble enabling password protection. I click the password box and it never asks to enter a password for access. Form generates and gives me the link. But, when posted it opens online without a passowrd. Any suggestions on getting this to work?
This is a re-post of a comment on How to Create a Grid Listing Report
- JotForm SupportMike_TAnswered on March 29, 2012 at 04:59 PM
Thank you for contacting us.
When you click on Password Protection check box, is this asking you to enter the password?
- dm257Answered on March 30, 2012 at 03:18 PMIt appears to be an explorer browser problem. When working in explorer it never displayed the password box. When I logged into our account with my chrome browser, I didn’t have any problems and successfully added the password function.
- JotForm SupportMike_TAnswered on March 30, 2012 at 04:49 PM
It is nice to hear that the problem is solved.
I have checked in Internet Explorer 7, 8 & 9, and it is working fine from my side. You may try clearing cache and cookies in your Internet Explorer.
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