Encrypted form submission issue

I love the encrypted form capability. I ran into a problem while testing the encrypted form. After I filled out the form to verify everything is working, I pressed submit button and it changed to Please wait and then nothing else happened. I never got an email confirmation the form was accepted. Any ideas how I can figure out what I am doing wrong?

Thank you for contacting us.

Are you referring to the '2016 Leader Form' or some other form? Have you submitted it by direct link or embedded on a web page? If the form is embedded somewhere, please provide us with a link so we will be able to test it further.

Hi Mike,

I was using the URL that is provided when you click publish.

My guess it is had something to do with my credentials.  I used jotform to create the credentials instead of using the ones I created to use with SSH.  Then everything worked fine.

Thanks for the response.

Todd

Thank you for the update. I believe it is safe to say that everything works fine now on your end. If you have any other questions or concern, please feel free to contact us anytime. Thank you.