What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Having issues with hidden fieldsAsked by kkidudley on July 15, 2016 at 06:49 PM
I added a new field that hides questions. Since I did that my other questions throughout the form that show fields when called to show, now show regardless. Please help...for instance when someone says they have not lived at the same address for 3 years once they choose that it shows the large text area to list where they have lived.
I'm not sure if I understood correctly your issue.
I have checked your forms and I can see you have the same field in both, for example, on the form with ID 61966657547170 you have this condition:
And it works fine:
The same with your other form, there is a similar condition that works fine so far.
Could you please provide us which condition is not working as expected?
So we can check it and find why it does not work as it should, maybe there is a conflict with another condition or something else, but would be very helpful to have more details about it.
We will wait for your response.
I figured it out, thanks
Best Choice Recruiting
Phone | (319) 382-8919 Fax | (515) 318-6085
If you need any further assistance, please let us know!