What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms stil not working - can't login to forms either!

    Asked by MartinGWilliams on March 29, 2012 at 07:32 PM

    Hi

    I'm in the EU. I've changed the urls as suggested and my forms still aren't being served. I also can't login to my account on jotform.com 

     

    I do have one form that is working on http://www.jotformpro.com but when I apply that to the broken form it doesn't work :S 

     

    What's going on?

  • Profile Image
    JotForm Support

    Answered by idarktech on March 29, 2012 at 07:47 PM

    Hi Martin,

    May we know the form URL that's still not working on your side? If you have it embedded, please let us know the website URL so we could check it here. Thanks.

    I think you're currently login because you were able to post here in forum with your username. May I know if you're still having difficulties logging your account? Can you try clearing your browser cache and recheck? Thanks a lot!

    We'll wait for your reply. Thanks.