New PayPal Wizard: Problem with quarterly subscription period

  • Profile Image
    discoverhealthyu
    Asked on July 17, 2016 at 05:34 PM

    Hi 

    I am trying to setup subscription payment and we have a 3 month subscription but it is not doing the quarterly. It keeps saying $24 monthly. Our program is $24 every three months. 

    It looks like our 6 month and yearly program is correct but the 3 month doesn't seem to be working properly.

  • Profile Image
    Mike
    Answered on July 17, 2016 at 07:02 PM

    Thank you for contacting us.

    I was able to reproduce the issue in our new PayPal Wizard with the quarterly subscription period. it has been escalated to our developers.

    In the meantime, I have fixed the quarterly subscription on your form via our old PayPal Wizard. The form should work properly if your re-activate it.

  • Profile Image
    NeilVicente
    Answered on July 20, 2016 at 10:16 AM

    Hi,

    This is now fixed. Sorry for any inconvenience caused.

    Best,