- discoverhealthyuAsked on July 17, 2016 at 05:34 PM
I am trying to setup subscription payment and we have a 3 month subscription but it is not doing the quarterly. It keeps saying $24 monthly. Our program is $24 every three months.
It looks like our 6 month and yearly program is correct but the 3 month doesn't seem to be working properly.
- JotForm SupportMikeAnswered on July 17, 2016 at 07:02 PM
Thank you for contacting us.
I was able to reproduce the issue in our new PayPal Wizard with the quarterly subscription period. it has been escalated to our developers.
In the meantime, I have fixed the quarterly subscription on your form via our old PayPal Wizard. The form should work properly if your re-activate it.
- JotForm SupportNeilVicenteAnswered on July 20, 2016 at 10:16 AM
This is now fixed. Sorry for any inconvenience caused.