What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my form not found?

    Asked by JimmyCarrero on July 17, 2016 at 07:54 PM

    Hello good friends, on this day I created two forms in Spanish made I speak Spanish, but while I wanted to enter my forms and I get this.


    I would like to know terms raped her, because my forms are decent and do not see the bad.


    By the way, I find excellent platform, congratulations friends.

    Note: It is my first time to use this method to create forms

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    JotForm Support

    Answered by Chriistian on July 17, 2016 at 11:22 PM

    Your account was suspended due to violation of jotform's terms. Please note that collecting a user's login credentials (username or password) or bank details is strictly prohibited in Jotform. Your form was found to violate this rule so your account was suspended. Here's an excerpt from our terms: 

    Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information

    Apologies for the inconvenience. Unfortunately, we will not be able to remove the suspension on your account.