What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can i capture cc info but not have the card charged?

    Asked by Jackie Waechter  on July 18, 2016 at 03:55 PM
    card capture CC info can
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    JotForm Support

    Answered by BJoanna on July 18, 2016 at 05:08 PM

    We do not allow for the collection of credit card details directly in the form. It is against our Terms of use to collect credit card details on on plain text fields.

    If you want to have payment fields inside of your form you have to use one of JotForm payment tools. 

    Inside of this articles you can find out more about payment tools and how to set payment form:

    http://www.jotform.com/help/47-Order-Form-Basics 

    http://apps.jotform.com/category/payment_processing 

    http://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form 

    If you need to authorize a card for payment, I would recommend using the payment authorization feature:

    http://www.jotform.com/help/292-How-to-Enable-Payment-Authorization 

    Hope this will help. Let us know if you need further assistance.