What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What SSL port is Jotform using?

    Asked by Spertus on July 18, 2016 at 04:50 PM

    We are in the process of updating our site security and need to see if Jotform uses SSL port 587

    JotForm port site and
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    JotForm Support

    Answered by Nik_C on July 18, 2016 at 06:25 PM

    As far as I could check port 587 is not opened. Could you please let us know what are you trying to achieve and why you need 587?

    We'll wait for your response.

    Thank you!

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    Answered by Spertus on July 19, 2016 at 10:52 AM

    We plan to implement the following email server changes in the next few weeks:

    1- Force use of ssl, port 587 on mobile and desktop devices and https for web clients accessing mail.spertus.edu

    2- Require smtp port 993 without certification validation. Mac mail would require this setting. 

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    JotForm Support

    Answered by Nik_C on July 19, 2016 at 12:41 PM

    As I said, the port 587 is closed on our servers , however, I think that the SMTP will work for you on the port you have specified. 

    Have you managed to perform some tests with those settings?

    Let us know if you experience some issues.

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    Answered by Spertus on July 19, 2016 at 03:59 PM

    We'll be starting the switchover next Friday so I will check for bugs then.