What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
email submissions still not being recieved or sent to clientAsked by kidsdomain on July 18, 2016 at 05:45 PM
this is the 3rd time i have asked the question but still have not heard from anybody and it is causing us alot of grief
we have 122 submissions made which we didnt know because we were not being emailed the notification. clients are also saying they havent received any emails either
we have added different emails to the reply to/sender etc but doesnt make any difference. can you please message us back asap as this is causing havoc here!! we checked blocked email address which is fine, ip provider has whitelisted and tried everything else on the forum but still it wont change a thing
Submissions email sent
sorry i have just read the last thread so will try that
Thank you for the update. I am assuming that you are referring to the following thread:
Do let us know if you require additional assistance.
I have the same issue. email addresses keep ending up in the bounce list.
Our colleague was already responding to your own thread here