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kidsdomainAsked on July 18, 2016 at 5:45 PM
hi there
this is the 3rd time i have asked the question but still have not heard from anybody and it is causing us alot of grief
we have 122 submissions made which we didnt know because we were not being emailed the notification. clients are also saying they havent received any emails either
we have added different emails to the reply to/sender etc but doesnt make any difference. can you please message us back asap as this is causing havoc here!! we checked blocked email address which is fine, ip provider has whitelisted and tried everything else on the forum but still it wont change a thing
thankyou
www.kidsdomain.biz
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kidsdomainReplied on July 18, 2016 at 6:00 PM
sorry i have just read the last thread so will try that
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victorReplied on July 18, 2016 at 8:05 PM
Thank you for the update. I am assuming that you are referring to the following thread:
https://www.jotform.com/answers/884701
Do let us know if you require additional assistance.
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JsaenzdeviteriReplied on July 18, 2016 at 9:38 PM
I have the same issue. email addresses keep ending up in the bounce list.
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jonathanReplied on July 18, 2016 at 11:57 PM
@Jsaenzdeviteri
Our colleague was already responding to your own thread here
https://www.jotform.com/answers/885504-bounce-list#0