What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email addresses keep ending up in the bounce list

    Asked by Jsaenzdeviteri on July 18, 2016 at 09:37 PM
    bounce list bounce
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    JotForm Support

    Answered by Welvin on July 18, 2016 at 11:57 PM

    Your email address is not listed in our bounce list. I think you've figured this out already. If your email address keeps on getting to our bounce list, you need to make sure that Jotform has been whitelisted to your end. Please review this guide for more details:

    https://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues