What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why do I have some views in my account when my forms are not public?

    Asked by dfarinasdeleon on July 19, 2016 at 12:14 PM
    Also, it says I have 16 views but my form has not been made public yet so I am not sure how the form would receive views. (?)
  • Profile Image
    JotForm Support

    Answered by Kevin_G on July 19, 2016 at 12:22 PM

    I checked your forms in the Analytics tool and I can see the counter is correct, the total number of views so far is 16, here is what I've found when checking the forms in the tool: 

    Form ID: 61955037691160 - Views: 1

    Form ID: 61954755102153 - Views: 3 

    Form ID: 61954581388166 - Views: 5

    Form ID: 61726223150143 - Views: 7

    You can also check your forms in the Analytics tool, here is the link: http://www.jotform.com/form-analytics/ 

    Please do note that if you have embedded your forms, no matter if it has not been published yet, if you're testing the web page and reloading it then the counter will be increase. 

    If you are loading the form using the direct link as test, it will also increase the counter.