What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I use JotForm in HIPAA compliant way?

    Asked by KRPR on July 20, 2016 at 10:00 AM

    I would like to use this for a medical practice to capture basic information like name, email, interest in elective procedure. How secure is your software. Is it HIPAA compliant? And, is it the same security level across all pricing levels?




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    JotForm Support

    Answered by Kiran on July 20, 2016 at 11:45 AM

    Unfortunately, JotForm is not holding HIPAA compliance certificate currently. However, you may use JotForm in HIPAA compliant way. Please refer to the thread below that provides more information about JotForm using in HIPAA compliant way.


    Is it the same security level across all pricing levels?

    The security levels are the same for all subscription plans including Free. You can receive more submissions/form views or have more storage space or sub-account users based on the pricing plans. You may compare the pricing plans at our pricing page.

    Hope this information helps! Please feel free to get back to us if you have any other questions. We will be happy to help.