- LNashAsked on July 20, 2016 at 09:01 PM
I need help with some technical issues. I have had these forms and have been able to email in the past and now having trouble either pulling up the form, because I cannot view it and says it is disable when it is not.
- JotForm SupportKevin_GAnswered on July 20, 2016 at 11:07 PM
I have checked your account and found two forms where you're currently asking for Credit Card info.
These are the forms and guilty fields:
Please avoid asking for this info, otherwise your account will be permanently deleted.
Also, if you need to collect payments then it is a must to use our payment integrations: https://apps.jotform.com/category/payment_processing
Please check your account, you should be able to load your forms now.