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LNashAsked on July 20, 2016 at 9:01 PM
I need help with some technical issues. I have had these forms and have been able to email in the past and now having trouble either pulling up the form, because I cannot view it and says it is disable when it is not.
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Kevin Support Team LeadReplied on July 20, 2016 at 11:07 PM
I have checked your account and found two forms where you're currently asking for Credit Card info.
These are the forms and guilty fields:
http://www.jotform.us/form/60133906103140
http://www.jotform.us/form/60135327306144
I have removed those fields from your forms as asking for CC details goes against our Terms of Use.
Please avoid asking for this info, otherwise your account will be permanently deleted.
Also, if you need to collect payments then it is a must to use our payment integrations: https://apps.jotform.com/category/payment_processing
Please check your account, you should be able to load your forms now.