What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I'm not getting email confirmations.

    Asked by sfrench655 on July 20, 2016 at 09:42 PM

    Hi I just set up my jotform and testing on website, after form is filled out I'm not getting email confirmation of form being completed

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    JotForm Support

    Answered by Chriistian on July 20, 2016 at 11:10 PM

    There doesn't seem to be any recipient email address in your email notification settings, which is why the email notification is not being sent.

    To resolve this issue, simply add your email address as the email recipient of your notification.

    You can also check out this guide for more info: Setting Up Email Notifications.

    Please let us know if you need further assistance.