I'm not getting email confirmations.

  • sfrench655
    Asked on July 20, 2016 at 9:42 PM

    Hi I just set up my jotform and testing on website, after form is filled out I'm not getting email confirmation of form being completed

  • Chriistian Jotform Support
    Replied on July 20, 2016 at 11:10 PM

    There doesn't seem to be any recipient email address in your email notification settings, which is why the email notification is not being sent.

    Im not getting email confirmations Screenshot 30

    To resolve this issue, simply add your email address as the email recipient of your notification.

    Im not getting email confirmations Screenshot 41

    You can also check out this guide for more info: Setting Up Email Notifications.

    Please let us know if you need further assistance.
    Regards.