- RogerwynAsked on July 21, 2016 at 08:01 AM
When subscribers normally come through to my Get Response account they usually start on day 0 of my autoresponder cycle. For the subscribers that come through my Jotform they do not join at day 0 they merely go into the campaign and I have to manually add them to the autoresponder series. Is there a way of fixing this so that they automatically join at day 0?
- IrshadAnswered on July 21, 2016 at 10:25 AM
As you have successfully integrated Get Response with Jotform, so can you please confirm do you also want to edit the Form Submissions on JotForm website?
- RogerwynAnswered on July 21, 2016 at 10:27 AM
Is there a piece of code you can add on the integration so that each subscriber is added to day 0 of the autoresponder cycle? If they are not added to my autoresponder series there is no point for me to use Jotform.
- CharlieAnswered on July 21, 2016 at 11:44 AM
Unfortunately, the JotForm-GetResponse integration was not designed to add the submission data on your autoresponder cycle.
We do have our own autoresponder email system, you can check it here: https://www.jotform.com/help/26-Creating-a-Form-Autoresponder
You can also check the JotForm-GetResponse integration in Zapier, I am not just sure if they allow the submission data to be added in the autoresponder cycle in your GetResponse account.
I will forward this as a feature request to our developers, but I am unable to guarantee that this will be implemented anytime soon. It depends on the current workload of our developers and the feasibility of the feature.
Apologies for the inconvenience.
- JotForm SupportNeilVicenteAnswered on January 19, 2017 at 08:34 AM
Sorry for the delay, but we'd like to inform you that this is now fixed.
By default, contacts will now be added to day zero of the autoresponder cycle.
You may also opt to change the day of cycle by editing your form's GetResponse integration.
Hope you find this helpful.
Kind regards from the JotForm Team!