What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Users cannot see my form elements using IE9

    Asked by buchangrant on July 21, 2016 at 12:16 PM

    My customers cannot see my form with IE9

    https://form.jotformeu.com/62016103942344

    Page URL:
    https://form.jotformeu.com/62016103942344

    elements cannot jotformeu jotformeu.com
  • Profile Image
    JotForm Support

    Answered by Kevin_G on July 21, 2016 at 12:55 PM

    I can see you have opened another thread with the same report, here is the link: https://www.jotform.com/answers/887623 

    You have also received a reply from one of our Support Reps, please follow your case there as it will help us to assist you better.