What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Trouble previewing a form?

    Asked by keupher on July 21, 2016 at 02:47 PM

    I am having trouble previewing a form today. I consistently get the following from forms I have created today:

    Form not found
    This form is in restore mode, please try again later
    Page URL:
    https://jotform.com//?formID=62024309282146

    Previewing a div in TRY
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    JotForm Support

    Answered by david on July 21, 2016 at 03:36 PM

    My apologies, your account was set to "Dormant" status due to inactivity.  I set your account to active status and your forms should be usable once again.

    If you still see this error, let us know and we will be happy to have another look.