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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Notifications are not being forwarded to my email anymore.

    Asked by gemlabamerica on July 21, 2016 at 08:07 PM

    Please help my jotforms are not being forwarded to my email anymore after a few years of good service.

    I lapsed my payment due to changing banks and didn't realize that i didn't change it with you. but, I got it squared away a couple weeks ago but now i realize that it is not working properly anymore. I am not receiving the docs and image uploads via email called "New Ownership".

    Please help me...? I have included the url below. I forgot to include it the last time.


    Christina Cruz

    Page URL:

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    JotForm Support

    Answered by Chriistian on July 21, 2016 at 11:13 PM

    This appears to be a duplicate thread. I have posted a response regarding the failed email notifications on your other thread. Please follow this link to view it: https://www.jotform.com/answers/888266. Thank you.