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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Formulário não chega no email

    Asked by dominivirtual on July 22, 2016 at 06:33 AM

    Ao preencher o formulário e clicar e ENVIAR o mesmo mostra a imagem de confirmação do envio mais o formulário na chega no email configurado.

     

    o mesmo esta como hirlink no botão INSCREVA-SE JA

    Page URL:
    http://www.dominivirtual.com.br/cursos/

    email bot a NA
  • Profile Image
    JotForm Support

    Answered by beril on July 22, 2016 at 08:13 AM

    We are sorry for the inconvenience that may have caused. Your email address, cursopratico@dominivirtual.com.br is IN our bounce list.

    Results shows;

    Reason(s) : smtp; 550 5.7.1 rejected by DMARC policy for ig.com.br

    I removed from the bounce and unsubscribe lists.

     

    In addition to that, to prevent getting you email address back to the amazon suppression list, kindly add the following IP addresses to your mail server's whitelist

    https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

    https://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.