Entry limits for check box not working properly

  • Eero
    Asked on July 22, 2016 at 11:44 AM

    Hi,

    entry limits on the check boxes on my form (FormID=62034468700956) are not working properly, i.e. I tried to limit the allowed entries from 1 to 1 but the form still lets all multiple boxes to be checked.

     

    EH

  • David JotForm Support Manager
    Replied on July 22, 2016 at 12:39 PM

    Upon reviewing your form, only the first check box option does not have the entry limits enabled. The others have the validation enabled:

    Entry limits for check box not working properly Image 1 Screenshot 20

    I would recommend you to replace your check box  for radio button fields, if you want to avoid showing the messaging and having the user to uncheck the extra options.

    Let us know if you need more help.