Question about payment

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    Asked on July 22, 2016 at 03:43 PM


    I did the payment for a premium bronze for a another acount of jotform.

    I used credit card as payment and I'd like to know if this payment is automatic or I need pay manually for all mounth?

    Thank you so much

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    Answered on July 22, 2016 at 04:45 PM

    All our plans are recurrently charged. If you have a monthly plan, we will automatically charge your CC. This will be done every month unless you manually cancel your plan. We will also try to charge your CC 3 times before we downgrade your plan.

    If you have any other question, please let us know.