What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Question about payment

    Asked by dgitucriacao on July 22, 2016 at 03:43 PM


    I did the payment for a premium bronze for a another acount of jotform.

    I used credit card as payment and I'd like to know if this payment is automatic or I need pay manually for all mounth?

    Thank you so much

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    Answered by victor on July 22, 2016 at 04:45 PM

    All our plans are recurrently charged. If you have a monthly plan, we will automatically charge your CC. This will be done every month unless you manually cancel your plan. We will also try to charge your CC 3 times before we downgrade your plan.

    If you have any other question, please let us know.