What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't download my form as a PDF, it just keeps on processing with the spinning circle.

    Asked by jdicicco2000 on July 22, 2016 at 06:29 PM
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    JotForm Support

    Answered by Welvin on July 22, 2016 at 08:51 PM

    Please try it again. Our system has put your account on the dormant status and I think this is causing the issue to happen.