my email is not working correctly

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    Asked on July 23, 2016 at 06:07 PM

    Hi! The forms are not coming to my email. I read about removing from blacklist and I did that but I am still not getting the emails. Maybe it takes a bit?



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    Answered on July 23, 2016 at 09:14 PM

    I see that the email address set to receive your email notification every time your form is submitted is already not on the bounce list. 

    I'm not sure why you're still not able to receive email notifications as it should be immediately fixed the moment the email address is out of the bounce list. I suggest you make another test and if you're still not able to receive any emails upon testing, please do let us know. May we, also, ask for your permission to allow us to make a test submission on your form.

    Thank you.