What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by Adalto on July 25, 2016 at 02:09 PM

    Senhores minha assinatura venceu e renovei para o de sempre que agora em vez de aparecer como PREMIO aparece como AMARZENAMENTO.


    Já confirmou o pagamento, mas ainda não está funcionando.  Porque?


    O que é:






    Adalto Neves

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    JotForm Support

    Answered by david on July 25, 2016 at 03:28 PM

    Storage subscription only allow for extra submission storage.  Storage subscriptions do not allow for an increase in monthly submission or payments limits.  Your forms have received well over the allowed 100 submissions per month for Storage accounts. 

    If you require more monthly submissions in addition to storage, it would require a Bronze subscription or higher: