What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is disabled

    Asked by javiperspi on July 26, 2016 at 07:28 AM
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    JotForm Support

    Answered by John_Benson on July 26, 2016 at 08:10 AM

    This happens whenever you didn't log in for a long time. Your account will be in dormant status. 

    Your account is now set to Active. You should be able to open your forms properly now. 

    If you have other questions, please do let us know. Thank you.