What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is the paypal payment integration for my form not working?

    Asked by Ravens1 on July 26, 2016 at 01:49 PM

    I have spoken to paypal and they stated that everything on our end was up and running smoothly; however when you hit the submit button it says there is an error.... Please help!!! I need to get this form out to our parents. 

    Page URL:
    https://www.jotform.com//?formID=61921417682155

    paypal integration paypal not working cannot integrate integration not work paypal
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    JotForm Support

    Answered by KadeJM on July 26, 2016 at 02:26 PM

    I see you are having a problem with integrating your form with paypal which isn't working for you.

    After investigating this issue further I believe the problem is due to your name being where your "paypal account email address" should be listed.