What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    i cant access my account?

    Asked by daniel  on July 26, 2016 at 05:07 PM

    i tried logging into my account and i cant because i forgot my password, i went to have it reset but it says my username is not in the system?

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    JotForm Support

    Answered by liyam on July 26, 2016 at 09:42 PM

    Hello Daniel,

    Can you provide your email address with us or at least the link to any of the forms you have created so we can find the username in our records? 

    We'll be looking forward to your response.