What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I believe my account needs to be reactivated? Form is in Restore Mode?

    Asked by bmorant9696 on July 26, 2016 at 11:30 PM

    Hi, reading through the FAQ I believe this will solve my issue. Either way please advise.





    Thanks Brittaney

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    JotForm Support

    Answered by beril on July 27, 2016 at 04:12 AM

    Hello Brittaney,

    First of all, we are sorry for the inconvenience this may caused you. Your account was in dormant status. If you do not sign in to your account in a long time, so it has been flagged as dormant. To solve that issue, I've reactivated your account back.=) If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.