What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Urgent - can not access the full details of the form

    Asked by netotal on April 02, 2012 at 09:51 AM


    good afternoon

     I can not fully access services that have awarded until April 5, according to the email you sent me just last week.

     I have great urgency to access all data that are part of my form.


    A new response has been received:


    Answered by NeilVicente


    As per your request, I have cancelled your subscription so that it does not get renewed at the end of the subscription period.

    Your account will enjoy Premium status until the 5th of April. Afterwards, it will revert back to free status. Your forms and data will remain unaffected by the downgrade.

    If there's anything else you need help with, please do not hesitate to inform us.

    Thank you very much for doing business with JotForm!

    View this thread on JotForm Support Forum Unsubscribe

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    JotForm Support

    Answered by Goldo on April 02, 2012 at 10:31 AM

    Yes, you can access all data from you form. Features are still there and up to you to use them. 

    Simply go to My Forms > Submissions or Reports