JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
As a free user, you've 10 payment submission limit per month and you used 19 payment of 10 payment submissions.
Because of that reason, you're not able to receive more submissions until next month. To solve that issue, you need to upgrade your plan from our pricing page. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.