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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to turn off the file size limit on upload file fields

    Asked by Holidea on July 27, 2016 at 01:57 AM

    Hello, 

     

    I need that my reps charge images of contracts in a report, but  when i set the option "Limit file size" in the position "OFF" and save it , the option return automatically set to "ON 1024".

    size turn off cannot save cannot
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    JotForm Support

    Answered by Boris on July 27, 2016 at 05:27 AM

    You can change file size limits by following this guide:

    https://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

    As described in the guide, there is an upper limit to the file size that our system can handle, which is up to 1GB per file. This means that the upload file size can never really be turned off, but can only be increased up to 1 GB, which equals to 1048576 KB.

    If you need to receive large files, please simply increase the file size limit in the way described within the above linked guide, and set the limit to a number that is high enough for the size of files you are expecting to receive.

    Please let us know whether you need any further assistance, thanks.