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unionenrichmentAsked on July 27, 2016 at 2:01 AM
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Chriistian Jotform SupportReplied on July 27, 2016 at 5:23 AM
A form will be in restore mode whenever the account becomes Dormant. It appears that your account has not been accessed in a long time, which is why your account was flagged as Dormant. I have now reactivated your account so you should be able to use your forms successfully. Cheers.
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rabiaarikdoganReplied on July 27, 2016 at 5:43 AM
Hi;
if you didn't login for a long time, your account is on dormant status. It has to be reactived.
I also suggest you to test your forms after reactivation. -
TiagoReplied on July 27, 2016 at 8:20 AM
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Chriistian Jotform SupportReplied on July 27, 2016 at 9:52 AM
Hi,
I have created a separate thread to handle your concern. Please see the thread here: https://www.jotform.com/answers/891615.