upgrading my account

  • Profile Image
    veravicious2012
    Asked on April 02, 2012 at 10:36 AM

    Hi, i upgraded my account last week for my clients to continue to have the ability to use their credit card to pay me, this morning I recieved another email saying I have exceeded my aloted 2 emails, could you please assist? 

    You can reach me at vera@cvengraving.com

    the account is for www.cvengraving.com

    and the payments from the form go to: sales@cvengraving.com

     

    My phone number: 503-652-2399 

    VERA Johnson

    Crystal Visions Engraving Studio

     

    thanks

  • Profile Image
    gori-mathew
    Answered on April 02, 2012 at 10:51 AM

    Hi Vera;

    Thanks for contacting us, i have checked your account and found it is on Premium account. Your quota is still not yet utilised and you should not worry about it. You may ignore the email, it might have been sent erroneously.

    Are you having any issue with using this account, like foms or payment submissions not being delivered?. Incase you have any issue kindly feel free to contact us.

    Thanks for using Jotform