Please help me downgrade account

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    Asked on July 27, 2016 at 07:31 AM

    hello - trying to downgrade from my phone & can't view or click the cancel button



    thanks, Lisa manning 

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    Answered on July 27, 2016 at 09:14 AM

    I have checked the current status for your account and I can see it is scheduled to downgrade, it will take effect on August 5th, 2016.

    On that date your account will be set back to free and you will not be billed anymore.