What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Please help me downgrade account

    Asked by nidoartstudio on July 27, 2016 at 07:31 AM

    hello - trying to downgrade from my phone & can't view or click the cancel button



    thanks, Lisa manning 

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    JotForm Support

    Answered by Kevin_G on July 27, 2016 at 09:14 AM

    I have checked the current status for your account and I can see it is scheduled to downgrade, it will take effect on August 5th, 2016.

    On that date your account will be set back to free and you will not be billed anymore.