What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submission Storage Limits?

    Asked by pixelauthor on July 27, 2016 at 10:13 AM

    I've been notified that I'm almost out of submission storage. Will my forms cease to function once I've reached that limit, or will the oldest submissions simply drop off?

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    JotForm Support

    Answered by Chriistian on July 27, 2016 at 12:09 PM

    Once you have reached the limit of your account, your forms will be disabled. Users will not be able to submit from your form. If you have reached the Total Submission Storage limit of your account, you can simply delete some submissions from your form to decrease the Total Submission Storage counter. As per checking, your account pixelauthor has 315 Total Submission Storage count. Free Plan has 500 Total Submission Storage limit.


    Do let us know if you need further assistance.